CONTRACT OF SALE

This Contract of Sale ("Agreement") is entered into between KLAMS Group Ltd ("the Company", "we", "us"), a limited company registered in England and Wales, and the customer ("the Customer"). These terms and conditions govern all quotations, orders and works undertaken by KLAMS Group Ltd.

GOVERNING TERMS

1.1 This Agreement is governed solely by these terms and conditions. No other terms shall apply unless expressly agreed in writing by the Company.

1.2 By accepting a quotation or instructing the Company to proceed with works, the Customer agrees to pay all invoices strictly in accordance with the stated payment terms.

1.3 The Company reserves the right to recover outstanding debts and the Customer shall be liable for all reasonable costs incurred in recovering overdue payments, including administrative costs, legal fees and interest.

PRICES AND QUOTATIONS

2.1 All quotations are valid for 30 days from the date of issue unless otherwise stated.

2.2 Prices are subject to change where work is instructed after the quotation validity period has expired.

2.3 VAT will be charged where applicable and in accordance with current legislation.

PAYMENT TERMS

Domestic Customers:

3.1 A deposit may be required upon acceptance of a domestic quotation. The deposit amount will be confirmed within the quotation.

3.2 The remaining balance is payable immediately upon completion of the works and receipt of the invoice.

Commercial Customers:

3.3 A deposit may be required upon acceptance of a commercial quotation, as stated in the quotation.

3.4 The remaining balance is payable within 30 days of the invoice date unless otherwise agreed in writing.

All Customers:

3.5 The Company reserves the right to carry out credit checks where applicable. Where references are unsatisfactory, full payment may be required in advance.

3.6 Progress payments may be invoiced for materials delivered to site or for works completed to date.

3.7 Interest will be charged on overdue invoices at a rate of 10% above the Bank of England base rate, calculated daily from the due date until payment is received.

3.8 An administration fee of £25 may be charged for overdue payments, returned payments or failure to comply with written payment requests.

ADDITIONAL COSTS

4.1 Additional charges may apply for:

• Variations or additions requested by the Customer that are not included in the original quotation
• Unforeseen works or site conditions
• Removal or handling of hazardous materials
• Delays caused by restricted access, lack of power, lighting or other factors outside the Company’s control

CANCELLATION

5.1 Cancellations must be made in writing.

5.2 The Customer will be liable for all costs incurred up to the date of cancellation, including materials ordered, labour carried out and any non-refundable supplier charges.

HOURS OF WORK

6.1 Standard working hours are Monday to Friday, 08:00–17:00, excluding public holidays.

6.2 Works requested outside of standard hours are subject to prior agreement and may incur additional charges.

DELAYS

7.1 The Company shall not be liable for delays caused by circumstances beyond its reasonable control, including but not limited to adverse weather, supplier delays or access restrictions.

7.2 Where delays occur, alternative dates will be arranged as soon as reasonably possible.

DELIVERY AND INSTALLATION

8.1 Delivery and installation dates provided are estimates and not guaranteed.

8.2 The Customer is responsible for ensuring clear and safe access to the work area. While reasonable care will be taken, the Company accepts no liability for damage to items not removed prior to commencement of works.

RETENTION OF TITLE

9.1 Ownership of all goods supplied remains with the Company until full payment of all sums due has been received.

9.2 The Company reserves the right to remove unpaid goods where legally permissible.

COPYRIGHT AND INTELLECTUAL PROPERTY

10.1 All drawings, designs, specifications and documentation remain the property of the Company and must not be copied or reproduced without written consent.

WARRANTY

11.1 Manufacturer warranties apply to supplied equipment, subject to the manufacturer’s terms and conditions.

11.2 Installation workmanship is warranted for a period of 12 months from completion, provided systems are operated and maintained correctly.

11.3 Warranty may be invalidated where servicing or repairs are carried out by third parties without the Company’s consent.

RENTED PROPERTIES

12.1 Where works are carried out at rented or leased properties, the Customer is responsible for obtaining all necessary landlord or managing agent approvals.

12.2 The Company accepts no liability for delays or costs arising from failure to obtain such permissions.

GOVERNING LAW

13.1 This Agreement and any disputes arising from it shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.